The operating model redesign opportunity of the century

by melissa.langdale

Industry cost per loan rose from $3,685 in 2009 to $11,094 in 2025 despite major tech spend, encouraging a task-based operating model

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At 7.28%, the American dream just got a $215-a-month surcharge
At 7.28%, the American dream just got a $215-a-month surcharge
Playbook: Triage first, strategy second.
Playbook: Triage first, strategy second.
Slightly lower mortgage rates finally pause slide in housing demand
Slightly lower mortgage rates finally pause slide in housing demand
Appraisers warn of risks as more real estate listings go private
Appraisers warn of risks as more real estate listings go private
The Agency, huntington & ellis expand as brokerages make moves
The Agency, huntington & ellis expand as brokerages make moves
Housing leaders weigh in on Trump’s scaled-back EO
Housing leaders weigh in on Trump’s scaled-back EO
Subservicer benchmark survey shows 27-point gap between best, worst performers
Subservicer benchmark survey shows 27-point gap between best, worst performers
Taylor Morrison CEO on the value of trust in a challenging market
Taylor Morrison CEO on the value of trust in a challenging market
Sideways demand exposes which homebuilding teams can improve
Sideways demand exposes which homebuilding teams can improve
Foreclosure auctions, up 25% in the past year, hit a post-pandemic peak
Foreclosure auctions, up 25% in the past year, hit a post-pandemic peak

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